Your order will be processed as soon as it is received. Shipping rates are based on LIVE rates and not controlled by us. You will receive a tracking code via email once your items ship.
Once your order leaves the facility, you will receive an email notification with your tracking number. Once your order is on its way, we are not responsible for lost or stolen packages. Please reach out to the shipping provider on your tracking for instructions on filing a claim for a lost or stolen package.
Due to the fact that items are made JUST FOR YOU, we can not accept returns or exchanges. However, if your item arrives damaged, please reach out to support@farrahhenley.com so our customer success team can assist you in getting your items replaced.
Thank you for supporting our small business. We know that there are many options for you to shop for teacher apparel and accessories. We want you to know that you are very important to us and we want to help make your experience shopping with FHE Teacher Shop a fabulous one. Here are some of our most frequently asked questions:
Your order is processed within 24-48 hours of it being placed and is usually processed quickly. During high demand times of the year, processing by our fulfillment center may be 3-5 business days. Once your order is processed and shipped, you will receive a tracking number to track your order based on the shipping method you chose at checkout.
Due to the nature of our items being made JUST FOR YOU, we do not accept returns or exchanges. We work very hard to make sure that the items we offer are high quality. If your item is damaged in any way, please reach out to our customer success team at support@farrahhenley.com so we can give you instructions on getting your item replaced.
Once your order ships, you will receive an email at the email address you used when placing your order with the tracking information for your package. We are not responsible for lost or stolen packages. If your package does not arrive, please reach out to your shipping provider for instructions on filing a claim.
Our products are printed and shipped from our fulfillment center. These fulfillment centers are all over the country and in order to cut down on shipping times, the fulfillment center that is closest to you will usually process your order. If you have questions about your order reach out to support@farrahhenley.com.
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